Integrated Solutions
The Utilities Solution powered by Microsoft Dynamics AX is a proven multi-commodity solution for electricity, gas, water, cable, heating, home services, and rentals. It supports utility companies (i.e. supply, grid and metering companies) in their extended value chain comprised of the following major core domains:
- Customer relationship management
- Quotation and contract management
- Access point management
- Service management
- Asset management (smart) meters, connections, appliances)
- Product and tariff management
- Rating/Billing
- Payment management
- Dunning management
- General ledger
- XML/EDI communication (localized market transactions)
The solution is modular. You decide when and which modules should be implemented.