AWW

Country: Belgium
Sector: Drinking water producer

Profile
AWW is one of the biggest drinking water producers in the Benelux. Each year the company produces and delivers more than 150 billion litres. Of this 72% goes to residents and industry in the Antwerp region and 28% to other Flemish drinking water companies.

Challenge
AWW wanted to change over to a process-driven method of working, with integration of all the IT systems of the different departments. The end goal was to better serve the customers.
costs.

Solution
Microsoft Dynamics AX, supplemented with the Itineris Utilities Solution and Xellent invoicing solution, improves customer service.

Advantages

• A single access point for staff
• Integration with the Internet
• More control possibilities
• Higher quality of data
• Mobility and laptops increase the effectiveness of mobile staff
• Increased customer service